Help for your next sticker pack

Open the set in My Stickers to check its status and any failure message. You can save completed stickers. If your photo or captions were rejected, change them before starting a new set. If a set stays in progress or the reason is unclear, contact support with the affected set and the message shown.

Yes. Use Save ready stickers on the generation page to keep the completed images. You can also open a completed sticker and save or share it individually.

Check that Stikumi has photo-library permission and that your device has free storage. In the app, open Settings → Privacy & permissions to review access, or use the system settings action shown. Return to Stikumi and try saving again. If only some images saved, retrying in the same save panel targets the unsaved images. If an action is unavailable on your device, use an offered download or share option instead.

Open a completed sticker or pack and choose Share, then select a chat app from your device’s share menu and finish sending there. You can also save the images and attach them in a chat. Available destinations and sticker-import features depend on the receiving app.

Make sure you are signed in to the account you used to create the pack. My Stickers shows that account’s generation history. For email sign-in, use Forgot password if you need to reset your password. If the issue continues, email support with your device, app version and the message shown. Never send your password or a verification code.

In Stikumi, open Settings → Account & security → Delete account. Review the information, request the email verification code, and enter DELETE when asked to confirm the request. Download any stickers you want to keep first: deletion removes access to your profile, favourites and cloud library. The app confirms when the deletion request has been submitted. Contact support if you cannot access this flow.

Open Credits & subscription to see your available and in-progress pack credits. Tap the clock icon in the top-right corner for Credit activity, including reservations, completed packs and returned credits. Pull down to refresh. The creation screen also shows the required and available credits before you confirm. If your balance still looks wrong, contact support with the affected set and the message shown.